Privacy Policy
Last updated: 17/01/2025
Image DI Group is committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, our websites, or our services.
What is Personal Information?
Under APP 1.3, personal information refers to any information or opinion about an identified individual or an individual who is reasonably identifiable. Examples include:
- Name and contact details (e.g., address, email, phone number)
- Financial details (e.g., payment or billing information)
- Other information collected through interactions with us (e.g., feedback, inquiries)
If the information cannot identify you or make you reasonably identifiable, it is not considered personal information.
How We Collect Personal Information
As outlined in APP 3, we collect personal information only by lawful and fair means. This may occur when you:
- Contact us via email, phone, or online forms
- Register for services
- Subscribe to newsletters or participate in surveys
- Access our website (through cookies and tracking technologies)
Why We Collect Personal Information
In accordance with APP 5, we collect and use your personal information for purposes including:
- Providing, managing, and improving our services
- Responding to inquiries and maintaining communication
- Processing payments and fulfilling transactions
- Conducting surveys, research, or analytics
- Marketing and promotional purposes, if you have opted in
You can opt out of marketing communications at any time by contacting us or using the unsubscribe option in our emails.
Disclosure of Personal Information
As specified in APP 6, we do not disclose personal information without your consent, except in the following scenarios:
- To service providers assisting with IT, payments, or marketing
- To comply with legal obligations or respond to lawful requests
- To third parties as necessary to deliver our services
We take reasonable steps to ensure third parties comply with the APPs when handling your information.
How We Protect Your Information
In compliance with APP 11, we take reasonable steps to secure your personal information from misuse, loss, or unauthorised access, including:
- Using encryption and secure servers
- Implementing access controls for authorised personnel only
- Regularly reviewing and updating security measures
While we strive to protect your information, no method is 100% secure. We recommend using secure networks and strong passwords when interacting with us online.
Updates to This Policy
This policy may be updated from time to time in accordance with APP 1.5. The latest version will always be available on our website. We recommend reviewing this policy periodically for updates.
Contact Us
If you have any questions, concerns, or complaints about our privacy practices, please contact us:
Email: info@imagedi.com
Website: https://www.imagedi.com/
Phone: 02 8365 2314
For additional information, visit the Office of the Australian Information Commissioner (OAIC).
This Privacy Policy is designed to ensure transparency and compliance with Australian privacy laws. For further information on privacy rights, you may visit the Office of the Australian Information Commissioner (OAIC) website.